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FAQs

How long will it take to receive my order?

It is our goal to ship retail orders within 48 business hours.

You choose your shipping!

We offer shipping from USPS, UPS and FedEx.    

How do I pay for my order? Is it secure?

Our checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, and American Express. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

 

What is The Rustic Market's return and exchange policy?

We want you to be completely satisfied with your purchase.  If for some reason you are not, please email hello@rusticmarkethome.com and we'll get your issue resolved to your full satisfaction.  In-store purchases may be returned with the original receipt within 14 days from the day of purchase.  After 14 days a store credit will be issued.

Furniture, sale and bath & body products are final sale.

 

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