How long will it take to receive my order?

Due to the holiday season, orders are taking longer than our typical quoted times.  We kindly ask for your patience as we diligently work through this increased demand.

It is our goal to ship orders within 48 business hours.

Our Shipping Department is only open Monday through Friday.

You choose your shipping!

We offer In-Store Pick Up at our Four Locations and

Shipping via USPS, UPS.    

How do I pay for my order?

Is it secure?

Our checkout process is powered by Shopify.  Because of this, we have all the same securities and payment fraud protection as leading payment processors. We accept Visa, Mastercard, Discover, and American Express. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.


What is The Rustic Market's return and exchange policy?

We want you to be completely satisfied with your purchase.  

If for some reason you are not, please email and we'll get your issue resolved to your full satisfaction.  In-store purchases may be returned with the original receipt within 14 days from the day of purchase. Returns up to 30 days are eligible for Store Credit ONLY.  Items must be in unused or unworn condition with tags attached.  

Furniture, Special Orders, Sale, Bath & Body, Provisions and Seasonal products are FINAL SALE.